Returns & Exchanges

At Lockhart's Authentic Grooming, we want you to be fully satisfied with your pomades and grooming essentials. If a product doesn't meet your standards, we offer returns or exchanges on most items within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Secure Packaging

  Carefully pack the unused or lightly used items in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship It Back

  Attach the provided return label or use a trackable shipping service to send the package to our Michigan-based apothecary.

• 4.
  Processing & Refund

  Once our team inspects the returned goods, we will issue a refund to your original payment method or ship out your requested exchange items.